Working in the fast-paced, always-connected social media realm, there’s certainly a lot to keep track of on a daily basis; upcoming events for each of your clients, effectively managing ad budgets, filing reports in a timely fashion, creating new and interesting content that’s relevant to what each brand is doing… the list goes on.

Fortunately, there’s one particular tool that serves as a proverbial Swiss Army Knife to help streamline some of these tasks and make life much simpler. If you work in the field of social media at any capacity and have yet to discover the joys of Sprout Social, you should familiarize yourself with it right away. In fact, stop reading this – go get it right now. What are you waiting for?

Here are just a few of the tasks Sprout can help you with:

Access all of your brand’s social media accounts in one place.

In this ever-evolving internet day and age, most businesses have more than one social media channel. With Sprout, you can manage all of these accounts at once under “Messages”. You can even filter what information comes in. For instance, you’ll probably want to see Facebook messages, wall posts, tweets about your brand and Instagram tags, but perhaps you’re not interested in likes, shares or retweets. You can set the filter to specify the information that’s pertinent to respond to. As you address each notification, you can mark them as “complete” to check them off the list.Sprout photo 1

Use keywords to see who’s talking about your brand.
Similar to congregating all of your notifications in one place, you can also specify certain key words that you’d like to be notified of. For example, a certain hashtag or word that pertains to your brand. This is a great tool for outreach and continuously communicating with your brand’s audience.

Schedule tweets
The most important part of a social media manager’s job is – not surprisingly – posting content on various channels. We love Facebook because scheduling content ahead of time is a breeze. To the contrary, Twitter doesn’t afford users this luxury – to the untrained eye, you have to tweet in real time. Here’s where Sprout comes in. You can easily schedule all of your tweets as far in advance as you’d like under the “Publishing” tab. Just select the date and time you want the tweet to go live, and presto!

Sprout photo 2
Create reports
Another important facet of social media management is documenting the analytics and gauging the progress of the accounts you administer for each client. This is often presented in a monthly report. Sprout has you covered there, too. The appropriately-named “Reports” tab can sort out a detailed analysis of the activity on each account linked in Sprout. All you have to do is select the dates you wish to assess, and all the information is right in front of you!
Screen Shot 2016-06-17 at 10.41.51 AM
Screen Shot 2016-06-17 at 10.42.59 AM
Manage multiple client accounts
Chances are that you’re managing social media accounts for more than one client. You can access several different brands from a single Sprout account, and easily switch back and forth between them.
I’m just merely scratching the surface on all the wonderful things Sprout Social has to offer. For a more detailed account, learn more here.

Leave a Reply