As baseball’s regular season comes to a close, my beloved White Sox were unfortunately nowhere…
Gossip GenieOctober 6, 2015
I recently had disappointing customer service experiences when communicating with two hotels via social media. My…
Gossip GenieAugust 12, 2014
Have you ever been given bad social media advice? You may have been spoon-fed terrible…
Gossip GenieApril 14, 2014
After my experience with OpenTable - Laurel suggested I write a blog post about it…
Gossip GenieJune 12, 2012
There is something to say about an excellent customer service experience that occurs on Twitter.…
Gossip GenieJune 6, 2012
When a person is upset with a brand or product, odds are, they will post…
Gossip GenieApril 27, 2012
