One critical skill of being a social media manager is the ability to remember. Not only is it a critical skill in my job, but in every job. Cab drivers need to remember streets, hairstylists need to remember cutting techniques and surgeons need to remember where to properly cut during surgery.
When I first started at Gossip Genie this was a new industry to me, so I will admit I slightly struggled with remembering small details. For example, how many times a week to post for each client, which graphics need to be created for the week, growing Twitter accounts, ad budgets for each client, etc. Over time, I found a system that works for me and learned a few tricks along the way from my fellow Genies. Here are some worth sharing:
- Create a list. To-do lists are key to remembering what needs to be done for the day. I am very old school and like to keep a physical planner. Since my job requires me to type all day, I find that it’s easier for me to remember things when I take a break from the keyboard and write it down with a pen. When I finish a task, I either cross it out or highlight it. If you like keeping to-do lists on your computer, try Momentum, which was blogged about previously. Every time you open a new tab in Google Chrome, your to-do list will reoccur.
- Do it immediately. When someone tells you an important task or something to do, either do it immediately or write it down immediately. Chances are, if you store it in the back of your head, it won’t be a priority until you are re-reminded by someone else. If you’re in a hurry or currently busy, even writing down a few words will jog your memory later.
- Stay organized. Staying organized plays a major roll in remembering. If you’re desk or mailbox is a mess, it won’t be easy to refer back to things in a pinch. Not only does my planner help me stay organized, but so does my Gmail account by color-coding different clients and projects. If you’re interested in learning how to simplify your inbox, this post gives an in-depth walk through.
- Don’t be afraid to ask. If you are starting out in a new job or industry, it’s ok to ask questions. It’s better to ask and to do it right than not asking and doing it wrong. Asking questions shows that you are genuinely trying to learn and want to do your best.
What a typical week looks like in my planner.
Do you use any other tips or tricks to help you remember at work?
